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Once items are in transit, they may take an additional 1-4 weeks to make it to your home. Many of our items are made-to-order or custom pieces, and the shipping time frame presented on each product reflects the estimated processing time before the item leaves our warehouse. Please expect potential shipping delays and reach out to our customer service team for your current estimated delivery date. Please note that due to carrier shipping constraints, we are subject to extended shipping delays from our delivery partners. Our expert team is dedicated to getting back to you as quickly as possible, and we are diligently working internally to improve our response times. Your patience and graciousness speaks volumes as we work to respond to every customer service request. As a result, our customer service team is receiving a much higher than usual number of inquiries. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.Thank you for your continued support and for shopping at Kathy Kuo Home.Īt this time, we are simultaneously experiencing an unprecedented volume of orders while navigating several supply chain and shipping difficulties due to COVID-19 and manufacturing delays. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more.
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We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice.
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